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Join nowAbout Us
About BsBuy – Reliable Click
BsBuy – Reliable Click is the trading name of BSBUY LTD, a company registered in England and Wales. We run an online store offering products across fashion, beauty, technology, home & living, pet supplies, lifestyle and everyday essentials.
We want customers to know who they are buying from, what they are buying, how their order will be delivered, and how to contact us if they need help. That is why we aim to keep our product information, policies and contact details clear and easy to find.
Our Company Details
Legal Company Name: BSBUY LTD
Trading Name: BsBuy – Reliable Click
Company Number: 17302446
Registered In: England and Wales
Registered Office: 956 Eastern Avenue, Ilford, IG2 7JD, United Kingdom
Customer Support: support@bsbuy.co.uk
Telephone: +44 7438 889831
Website: bsbuy.co.uk
Delivery and Dispatch
UK orders typically arrive within 7–15 business days in total, including order processing and delivery. Delivery times can vary depending on the item, delivery location, carrier delays and other circumstances outside our reasonable control.
Depending on the product, orders are fulfilled from our suppliers' and logistics partners' locations, so the dispatch location may differ between products. If you order several items, they may arrive in separate parcels. Where tracking is available, we will email you the tracking details once your order has been dispatched. You can read more in our Shipping Policy.
Returns and Refunds
Eligible purchases can generally be returned within 28 days, in line with our Returns & Refund Policy. Please contact us before sending anything back so we can give you the correct return instructions. This does not affect any statutory consumer rights that apply under UK law.
Payments
We accept the payment methods shown at checkout. Payments are processed securely by our payment providers.
Customer Support
For questions about products, orders, delivery, returns or refunds, please email support@bsbuy.co.uk or use our Contact Us page, where our support hours are listed.